Text Message Notifications & Consent

PoolPro sends text message (SMS) notifications on behalf of the pool service company you do business with, so you stay up to date on your pool service account — no login or app required. These are service and account messages about your own pool service. They are not marketing.

What you'll receive

• Service and appointment reminders for upcoming visits.
• Confirmation when a service visit is completed, with a link to the visit details and photos.
• Invoice and billing notices, with a secure link to view and pay.

How you opt in

You opt in by giving your mobile number to your pool service provider when you set up or update your account and agreeing to receive text updates. To confirm, we send a one-time text asking you to reply YES (or tap the secure link) before any further texts are sent — so you are always in control. Consent to receive texts is not a condition of any purchase.

Message frequency & rates

Message frequency varies based on your service schedule and account activity. Message and data rates may apply.

How to opt out or get help

You can opt out at any time by replying STOP to any text message. You will receive a single confirmation and then no further texts. Reply HELP for help. You can also turn text and email notifications on or off at any time using the preferences link included in every message and email we send.

Your privacy

We respect your privacy. We do not sell or share your mobile information with third parties for marketing or promotional purposes. Your mobile number and messaging consent are used only to deliver the service and account notifications described on this page.